If you have any questions about our wine tastings please do not hesitate to contact us.

Refund Policy
If you cancel your booking before the booking period has closed, you have a right to a refund. If however you cancel after the booking period has closed you will only receive a refund if the place can be resold, or, in exceptional circumstances, at the discretion of the Club Secretary. For guests, once a place has been confirmed by the bookings organiser, refunds will again only be given in exceptional circumstances or if the place can be resold.

When requesting a refund  please quote our reference number as shown on the confirmation email.

Complaints
If you should have any queries or complaints regarding our services, or have any questions regarding our refund policy, then please do not hesitate to contact us:

Contact name:  Annie Payne, Club Secretary

Alternatively, please e-mail us at : owc@oxfordwineclub.org.uk.

We will endeavour to reply to your complaint within one working day and inform you of what action is to be taken.